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Outsource Call Centre Services – Top 10 reasons to hire and reap the benefits

  • Posted by admin
  • On May 21, 2016
  • 0 Comments
  • call centre services
There are a large number of consumer products and services in the market that have to be sold in combination with a round-the-clock call-centre facility. Marketing certain products without providing a helpline facility, results in reducing their value. Particularly when the same products are marketed by other companies that have a call-centre, one stands little […]
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Outsourcing vs Freelancing vs In-House

  • Posted by admin
  • On April 11, 2016
  • 0 Comments
  • freelancing, outsourcing
In any business organization, there is work to be done, and a variety of tasks have to be handled. How to get the work done is the first question that comes up. There are three main options available. The work can be outsourced to professional outsourcing companies. The work can be carried out in-house by […]
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 How Medical Billing Management Services Benefit Healthcare Practices

  • Posted by admin
  • On April 11, 2016
  • 0 Comments
  • Medical Billing Management Services
Introduction: There is a massive change in healthcare landscape in recent times. Medical Billing is no exception. One must change according to recent trends and keep up with latest practices in a profession to succeed in this world of competition. Keeping up with new practices requires constant training and vigilance. There are annual changes in […]
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  • iTivia Technologies, we process claims with a turnaround time of 24 hours, with 99.995% level of accuracy. The unique combination of trained data capture operators and IT infrastructure helps us to handle the healthcare claim forms consistently. Our vast experience in expediting and automating the processing cycle of health claim forms helps our clients to improve efficiency and productivity. The whole process of medical billing management services is made simple for you. Once your scanned images are received by us, we use a variety of automated techniques for capturing data. Whether the data is printed or hand written, iTIVIA uses unique methods to ensure quality and accuracy. The captured data is then uploaded as per the client’s requirement.  " target="_blank">

Outbound and Inbound Call Centers for UK, Australia and USA

  • Posted by admin
  • On April 11, 2016
  • 0 Comments
  • inbound and outbound call center services
Customers are a focal point of business. Naturally, customer care has become an important factor in business. Customers have to be handled constantly. In order to maintain a communication between customers and service providers, call centers work for 24 hours round the year. Communication between customers and service providers takes place via telephone system. There […]
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How to Improve Customer Care Services For Better Customer Retention

  • Posted by admin
  • On April 11, 2016
  • 0 Comments
  • customer care services
INTRODUCTION The two sides of a business coin are manufacturers/service providers and customers. The former set up a business with the intention of making profits for which they entirely depend upon the other. There is no dearth of spirit and enthusiasm in businessmen; if they fail to get equal response from customers, their enthusiasm gets […]
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