How to improve your Customer Care Services for better Customer Retention

  • Posted by admin
  • On May 21, 2016
  • 0 Comments
  • customer care services, customer retention
More than the product itself or its features, it is customer care that matters most in attracting and retaining customers. The need for keeping customers happy and satisfied need not be over emphasized. The focal point of manufacturing or service provision is the customer. Business starts with the customer as the objective and ends with […]
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Outsource Call Centre Services – Top 10 reasons to hire and reap the benefits

  • Posted by admin
  • On May 21, 2016
  • 0 Comments
  • call centre services
There are a large number of consumer products and services in the market that have to be sold in combination with a round-the-clock call-centre facility. Marketing certain products without providing a helpline facility, results in reducing their value. Particularly when the same products are marketed by other companies that have a call-centre, one stands little […]
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